Data Protection

Privacy Policy of 77com and LGPD

77com handles your personal data responsibly and transparently, in full compliance with Brazil's General Data Protection Law (LGPD – Law No. 13,709/2018). This document clearly explains what we collect, how we use it, and what your rights are as a data subject.

Last updated: January 2026 Version 2.4 · Applicable to all registered users
Your guaranteed rights
Access to your data
Correction of information
Data portability
Account and data deletion
Consent withdrawal
Objection to processing
SSL 256-bit · LGPD compliant · Data never sold

How 77com Protects Your Privacy

The pillars of our data protection approach

Full LGPD Compliance
A 77com operates in full compliance with Law No. 13,709/2018. We have a designated Data Protection Officer (DPO) and internal processes that are periodically audited to ensure data processing follows the law.
End-to-End Encryption
All connections between your device and our servers use TLS 1.3 with a 256-bit SSL certificate. Passwords are stored using bcrypt hashing — not even our own team has access to your password in plain text.
Data Never Sold
A 77com does not sell, rent, or share your personal data with third parties for commercial purposes. Data is only shared when strictly necessary to operate our services or comply with legal obligations.
Control in Your Hands
You can access, correct, export, or request the deletion of your data at any time through 77com. Responses within 15 business days, with no red tape and no need to hire a lawyer.
Minimal and Necessary Collection
We collect only the data essential to operating the platform securely: identification, age verification, payment processing, and fraud prevention. No data is collected beyond what the law and operations require.
Communications Under Your Control
You decide which communications you want to receive from 77com. Unsubscribe from any email or SMS list at any time directly from your account dashboard or via the unsubscribe link included in every message.

This Privacy Policy explains how 77com collects, uses, stores, shares, and protects your personal information. By creating an account on the platform, you confirm that you have read and understood this document. If you have any questions, support is available 24 hours a day in Portuguese.

1 Personal Data Controller

For the purposes of the LGPD, the controller of personal data collected by this platform is 77com, operator of the website https://77com.click.

The Data Protection Officer (DPO) of 77com is responsible for receiving and handling communications from data subjects and the National Data Protection Authority (ANPD). You can contact the DPO directly by email at privacidade@77com.click.

This policy applies to all users of the 77com platform located in Brazil. Users residing in other countries may be subject to additional requirements under their local legislation.

2 Personal Data Collected

A 77com collects only the data strictly necessary to operate the platform securely and in compliance with the law. The table below provides a complete overview of the data collected, its purposes, and how it is collected:

Category Data How It Is Collected
Identification Full name, CPF, date of birth Registration form
Contact Email, mobile number Registration form
KYC Verification RG/Driver's License/Passport, proof of address Dashboard upload (when required)
Financial Pix key, banking details for withdrawals, transaction history Payment registration and transactions
Platform usage Betting history, games, sessions, access times Automatically generated through use
Technical IP address, device type, browser, operating system Automatically collected upon connection
Cookies Session preferences, analytics tracking identifiers Cookies and similar technologies

A 77com does not collect sensitive data as defined under the LGPD — such as health information, racial origin, religious beliefs, or biometric data — unless expressly required by a specific legal obligation.

3 Data Processing Purposes

The data collected by 77com are used exclusively for the purposes listed below. The platform does not process data for purposes incompatible with those described in this policy without prior notice to the data subject.

  • Account creation & management: registration, authentication, password recovery, and essential operational communications;
  • Identity and age verification: CPF and identity document verification to comply with legal age verification (+18) and fraud prevention requirements;
  • Payment processing: enable deposits via Pix, bank slip, credit/debit card, Mercado Pago, PicPay, and TED transfers, as well as withdrawals to the account holder's Pix key;
  • Anti-money laundering: compliance with applicable anti-money laundering legal obligations in Brazil, including transaction monitoring and reporting to authorities when required;
  • Customer support: user identification and interaction history for resolving inquiries and complaints;
  • Responsible gambling: usage pattern monitoring to identify signs of problematic behavior and trigger support tools when needed;
  • Platform security: detection of unauthorized access, duplicate accounts, bots, and other fraudulent activity;
  • Personalization: display of relevant content, promotions, and recommendations based on your usage profile, subject to consent;
  • Analytics & improvement: aggregated and anonymized data used for performance analysis and continuous platform improvement.
4 Legal Bases for Processing (LGPD)

All data processing carried out by 77com is grounded in at least one of the legal bases set out in Article 7 of the LGPD:

  • Contract performance — processing required to deliver the services contracted by the user upon creating an account on the platform (Sports Betting, casino, payments, support);
  • Compliance with a legal obligation — age verification, anti-money laundering procedures, reporting to regulatory authorities, and compliance with court orders;
  • Legitimate interest — platform security, fraud prevention, and use of technical data to ensure the stability and integrity of our services;
  • Consent — content personalization, marketing communications, and non-essential analytics cookies. Consent may be withdrawn at any time without affecting access to your account.

When processing is based on consent, 77com will always request that confirmation clearly and separately from other terms of use, in plain language and without pre-ticked boxes.

5 Data Sharing with Third Parties

A 77com does not sell, rent, or transfer your personal data to third parties for commercial purposes. Sharing occurs strictly in the situations below, with processors operating under confidentiality agreements and the same security standards applied internally:

Required operational partners

  • Payment processors: institutions authorized by the Banco Central do Brasil to process transactions via Pix, boleto, card, and TED transfers. They receive only the data strictly necessary to complete the transaction;
  • Game providers: companies that supply the casino games, slots, and live casino available on the platform. They receive an anonymized user identifier for session control, not full personal data;
  • Identity verification services (KYC): certified companies for document verification and CPF checks with the Receita Federal;
  • Cloud infrastructure: hosting providers and servers that store data under a data protection agreement equivalent to what the LGPD requires.

Authorities and legal obligations

A 77com may disclose personal data to government, regulatory, or judicial authorities when required by law, court order, or to defend its rights in administrative or legal proceedings. Where legally permitted, we will notify the user prior to any such disclosure.

77com does not share data with third-party advertising networks, data brokers, social media platforms, or any entity that uses your data for advertising purposes without your express consent.

6 Cookies and Tracking Technologies

A 77com uses cookies and similar technologies to operate and improve the platform. Cookies are divided into the following categories:

Essential cookies (cannot be disabled)

Required for the platform's basic operation — authentication, active sessions, CSRF protection, and minimal interface preferences. Without these cookies, the platform will not function properly.

Analytical cookies (require consent)

Used to understand how users navigate the platform — most visited pages, session duration, errors, and usage patterns. Data is aggregated and anonymized. You can decline these cookies with no impact on account access.

Personalization cookies (require consent)

They allow 77com display promotions, recommended games, and relevant content based on your usage profile. You can disable this category in the cookie preferences panel available in the platform's footer.

You can manage your cookie preferences at any time through your account settings or your browser settings. Disabling analytics and personalization cookies will not affect your ability to place bets, make deposits, or withdraw funds.

7 Data Security

A 77com implements state-of-the-art technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Key measures include:

  • Encryption in transit: TLS 1.3 with 256-bit SSL certificate on all client-server connections;
  • Encryption at rest: sensitive data stored with AES-256 encryption on our servers;
  • Secure credential storage: passwords hashed with bcrypt and salt — no team member has access to your password in plain text;
  • Two-factor authentication (2FA): available and recommended for all users, required for critical operations such as changes to withdrawal details;
  • Continuous monitoring: intrusion detection systems, anomalous behavior analysis, and real-time alerts for the security team;
  • Internal access controls: 77com staff access only the data necessary for their specific role, with access auditing in place;
  • Security testing: penetration tests and security audits conducted periodically by certified independent firms.

In the event of a security incident that may affect your data, 77com will notify the affected individuals and the ANPD within the timeframe required by the LGPD, with clear information about what occurred, the data involved, and the measures taken.

8 Data Retention and Deletion

A 77com retains your personal data for as long as necessary to fulfill the purposes for which it was collected, in compliance with the legal retention periods applicable to the financial and entertainment sector in Brazil:

  • Active account data: retained for as long as the account remains active and for an additional period after closure in accordance with legal requirements;
  • Financial transaction data: retained for a minimum of 5 years after the transaction, as required by anti-money laundering legislation (Law No. 9,613/1998) and Central Bank regulations;
  • KYC verification data: retained for a minimum of 5 years after account closure as required by law;
  • Usage and betting data: retained for up to 2 years after account closure for audit and dispute resolution purposes;
  • Security logs: retained for 12 months for incident investigation purposes.

Once mandatory retention periods have elapsed, data is securely deleted or irreversibly anonymized. Anonymized data may be retained for statistical purposes indefinitely, as it no longer allows identification of the data subject.

If you request the deletion of your account, 77com will immediately revoke access and initiate the deletion process for any data not subject to legal retention obligations. You will receive confirmation of deletion by email within 30 calendar days.

9 Your Rights as a Data Subject (LGPD)

The LGPD guarantees you, as a data subject, the following rights regarding the processing carried out by 77com. You may exercise them at any time through support or by emailing privacidade@77com.click:

Right of Access
Request a copy of all personal data 77com holds about you, including the purpose of each piece of data and who it has been shared with.
Right to Correction
Request the correction of incomplete, inaccurate, or outdated data. Changes to critical information (CPF, date of birth) may require supporting documentation.
Right to Data Portability
Request your data in a structured, machine-readable format (CSV or JSON) for transfer to another service, in accordance with ANPD regulations.
Right to Deletion
Request the deletion of your personal data. Data subject to legal retention obligations will be deleted once the applicable legal period has expired.
Consent Withdrawal
Withdraw any previously given consent (marketing, personalization, analytical cookies) without affecting services based on other legal bases.
Right to Object
Object to processing based on legitimate interest when there are valid grounds related to your particular situation. 77com will review and respond to each request individually.

To exercise any of these rights, submit your request to privacidade@77com.click or via the platform's support chat. 77com responds to all requests within 15 business days, as required by the LGPD. Requests requiring more complex analysis may be extended by an equal period, with notice to the data subject.

10 Minors

The platform 77com is intended exclusively for individuals aged 18 and over. 77com does not intentionally collect personal data from minors.

At the time of registration, the CPF provided is verified against the Federal Revenue Service database to confirm the user is of legal age. Any account created by someone under 18 is immediately closed upon detection, the balance is frozen, and the data is handled in accordance with legal requirements for minors.

If you are a parent or guardian and suspect that a minor has used your information to create an account on 77com, please contact support immediately for emergency account blocking. The platform will fully cooperate with resolving the case and with the deletion of the child's or adolescent's data in accordance with applicable law.

Keep your login credentials secure. Sharing your password with minors is a violation of 77com's Terms and Conditions and may result in account closure. If you suspect unauthorized access, change your password immediately and enable two-factor authentication.

11 International Data Transfer

Some of the service providers used by 77com — such as game providers and cloud infrastructure services — may be located outside Brazil. When this occurs, 77com ensures that international data transfers are carried out in compliance with LGPD requirements, through at least one of the following safeguards:

  • The destination country provides an adequate level of personal data protection, as assessed by the ANPD;
  • The receiving operator provides sufficient contractual guarantees of data protection through standard data protection clauses or recognized certifications;
  • The transfer is necessary for the performance of the contract entered into between 77com and the data subject.

A 77com maintains an up-to-date record of the countries to which data may be transferred and the protection mechanisms applied in each case. You may request this information by emailing privacidade@77com.click.

12 Changes to this Privacy Policy

A 77com may update this Privacy Policy periodically to reflect legal, operational, or data processing practice changes. Any material amendment will be communicated at least 15 calendar days before taking effect, via email and a notice in the account dashboard.

The last updated date shown at the top of this policy is always refreshed with each new version. The history of previous versions can be requested by email at privacidade@77com.click.

If you do not agree with the changes, you may exercise your right to close your account and request data deletion as described in Section 9, before the new version's effective date. Continued use of the platform after that date constitutes acceptance of the updated terms.

13 Contact, DPO & Complaints Channel

For any matter related to this Privacy Policy, the processing of your data, or the exercise of your rights as a data subject, please reach out through the channels below:

Privacy Email / DPO
privacidade@77com.click
Response within 15 business days
General Support Email
suporte@77com.click
Responses within 24 hours
Live Chat
Available 24 hours a day
Support in Portuguese
National Authority (ANPD)
You may contact the ANPD
if you believe your rights have been violated

77com is committed to responding to all privacy-related requests with transparency and efficiency. No data subject request will be ignored or routed to a generic queue — each case receives individual attention from the privacy team.

Summary: What 77com Will Never Do with Your Data

Clear commitments that go beyond what the LGPD requires

We will never sell your data
Your personal data is not and will never be sold to data brokers, advertisers, or any other entity.
We will never send spam
Marketing communications are sent only with your consent and always include an easy, immediate opt-out option.
We will never use data from minors
The platform is 18+ and age verification is mandatory. Data belonging to identified minors is deleted immediately.
We will never hide changes
Every material change to this policy is communicated at least 15 days in advance, clearly and directly.
We will never collect more than necessary
The principle of data minimization guides all collection. If a piece of data is not strictly necessary, it is not collected.
We will never ignore your requests
Every data subject request receives a response within 15 business days. No request is dismissed without review and a response.
Privacy Guaranteed

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Questions about Privacy?

If you have any questions about how 77com processes your personal data, please contact us at privacidade@77com.click. Our privacy team responds within 15 business days. You can also consult the Terms and Conditions and the Responsible Gambling for more information about how the platform works.

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